C Spire Wireless: I called * times and still waiting for help, th...
A C Spire Wireless customer review by GetHuman user ~Cc from November 24th, 2017
Background on ~Cc's case
GetHuman: ~Cc - can you tell our other C Spire Wireless customers when your case took place?
~Cc: Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to C Spire Wireless, and if so, how?
GetHuman: And which of these common C Spire Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Cc a list of common C Spire Wireless problems)
~Cc: "Lower my bill" was why I was trying to call.
~Cc's review of C Spire Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's C Spire Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cc: I called * times and still waiting for help, the * times they hanged up on me... They are rude, inefficient, and have no respect for customers. I have only been with them for a month and already had incorrect bills, data down, and more. Not happy at all!
GetHuman: Let's quantify your experience contacting C Spire Wireless. On a scale of 1 to 5, how easy is it go get help on a C Spire Wireless problem?
~Cc: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cc: I'd give them a four out of five on communication.
GetHuman: And what about C Spire Wireless's ability to quickly and effectively address your problem?
~Cc: For that I would say one out of five.
GetHuman: And finally- any advice for other C Spire Wireless customers?
~Cc: Call them early in the day or late. Don't forget any personal or account information you might need for C Spire Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cc taken from his C Spire Wireless customer service problem that occurred on November 23rd, 2017.