C Spire Wireless: They recently instituted incredible rate hikes...
A C Spire Wireless customer review by GetHuman user GetHuman-176887 from November 10th, 2017
Background on GetHuman-176887's case
GetHuman: GetHuman-176887 - can you tell our other C Spire Wireless customers when your case took place?
GetHuman-176887: Yeah. It was evening, on November 1st.
GetHuman: Did you reach out to C Spire Wireless, and if so, how?
GetHuman: And which of these common C Spire Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-176887 a list of common C Spire Wireless problems)
GetHuman-176887: "Lower my bill" was why I was trying to call.
GetHuman-176887's review of C Spire Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's C Spire Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-176887: They recently instituted incredible rate hikes and charge extra for streaming and data. This is now more expensive than the *G networks* epic fail.
GetHuman: Let's quantify your experience contacting C Spire Wireless. On a scale of 1 to 5, how easy is it go get help on a C Spire Wireless problem?
GetHuman-176887: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-176887: I'd give them a one out of five on communication.
GetHuman: And what about C Spire Wireless's ability to quickly and effectively address your problem?
GetHuman-176887: For that I would say one out of five.
GetHuman: And finally- any advice for other C Spire Wireless customers?
GetHuman-176887: Call them early in the day or late. Don't forget any personal or account information you might need for C Spire Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-176887 taken from his C Spire Wireless customer service problem that occurred on November 1st, 2017.