Carl's Jr.: I just bought a Jalapeno Turkey Burger meal dea...
A Carl's Jr. customer review by GetHuman user ~Johnny from November 15th, 2017
Background on ~Johnny's case
GetHuman: ~Johnny - can you tell our other Carl's Jr. customers when your case took place?
~Johnny: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Carl's Jr., and if so, how?
GetHuman: And which of these common Carl's Jr. customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnny a list of common Carl's Jr. problems)
~Johnny: "Cancel a reservation" was why I was trying to call.
~Johnny's review of Carl's Jr. customer service
GetHuman: So how would you sum up your experience for GetHuman's Carl's Jr. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnny: I just bought a Jalapeno Turkey Burger meal deal at Carl's Jr in City Center and thirteenth Avenue in Escondido California. As I was waiting, I noticed that the two food preparer in the back of the cashier not wearing a hairnet as well as gloves while handling the food. I waited to received my order then asked the cashier of what I noticed and he told me that THEY DON'T WEAR those in that facility. I ended not eating my burger and its setting in front of right now and not intent to do so. I was wondering of all CJ facilities is doing the same thing?
GetHuman: Let's quantify your experience contacting Carl's Jr.. On a scale of 1 to 5, how easy is it go get help on a Carl's Jr. problem?
~Johnny: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnny: I'd give them a three out of five on communication.
GetHuman: And what about Carl's Jr.'s ability to quickly and effectively address your problem?
~Johnny: For that I would say two out of five.
GetHuman: And finally- any advice for other Carl's Jr. customers?
~Johnny: Call them early in the day or late. Don't forget any personal or account information you might need for Carl's Jr. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Johnny taken from his Carl's Jr. customer service problem that occurred on November 11th, 2017.