Carl's Jr.: There was no one available to take my call. No...
A Carl's Jr. customer review by GetHuman user ~Barry E from November 19th, 2017
Background on ~Barry E's case
GetHuman: ~Barry E - can you tell our other Carl's Jr. customers when your case took place?
~Barry E: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Carl's Jr., and if so, how?
GetHuman: And which of these common Carl's Jr. customer issues best describes the reason you wanted to talk to them?
(Shows ~Barry E a list of common Carl's Jr. problems)
~Barry E: "Delivery problem" was why I was trying to call.
~Barry E's review of Carl's Jr. customer service
GetHuman: So how would you sum up your experience for GetHuman's Carl's Jr. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barry E: There was no one available to take my call. No reason given. At least make one up-the freezing temps in Midwest, an avalanche came thru the office-You're in the Rockies, etc.*I haven't been getting the coupon mailer the last month. I use it all the time.*Therefore I haven't been to the local CArls.*since then. Get moving.*Barry E
GetHuman: Let's quantify your experience contacting Carl's Jr.. On a scale of 1 to 5, how easy is it go get help on a Carl's Jr. problem?
~Barry E: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barry E: I'd give them a four out of five on communication.
GetHuman: And what about Carl's Jr.'s ability to quickly and effectively address your problem?
~Barry E: For that I would say five out of five.
GetHuman: And finally- any advice for other Carl's Jr. customers?
~Barry E: Call them early in the day or late. Don't forget any personal or account information you might need for Carl's Jr. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barry E taken from his Carl's Jr. customer service problem that occurred on November 11th, 2017.