Carl's Jr.: Store * **** Arizona needs to clean house cold...
A Carl's Jr. customer review by GetHuman user ~Heidi from November 22nd, 2017
Background on ~Heidi's case
GetHuman: ~Heidi - can you tell our other Carl's Jr. customers when your case took place?
~Heidi: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Carl's Jr., and if so, how?
GetHuman: And which of these common Carl's Jr. customer issues best describes the reason you wanted to talk to them?
(Shows ~Heidi a list of common Carl's Jr. problems)
~Heidi: "Complaint" was why I was trying to call.
~Heidi's review of Carl's Jr. customer service
GetHuman: So how would you sum up your experience for GetHuman's Carl's Jr. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Heidi: Store * **** Arizona needs to clean house cold improperly made food actually missing major ingredients! gone are the days of customer service and pride in quality
GetHuman: Let's quantify your experience contacting Carl's Jr.. On a scale of 1 to 5, how easy is it go get help on a Carl's Jr. problem?
~Heidi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Heidi: I'd give them a two out of five on communication.
GetHuman: And what about Carl's Jr.'s ability to quickly and effectively address your problem?
~Heidi: For that I would say five out of five.
GetHuman: And finally- any advice for other Carl's Jr. customers?
~Heidi: Call them early in the day or late. Don't forget any personal or account information you might need for Carl's Jr. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Heidi taken from his Carl's Jr. customer service problem that occurred on November 19th, 2017.