Carl's Jr.: went to carls jr. **** ne *th plain blvd...
A Carl's Jr. customer review by GetHuman user ~customer2 from November 19th, 2017
Background on ~customer2's case
GetHuman: ~customer2 - can you tell our other Carl's Jr. customers when your case took place?
~customer2: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Carl's Jr., and if so, how?
GetHuman: And which of these common Carl's Jr. customer issues best describes the reason you wanted to talk to them?
(Shows ~customer2 a list of common Carl's Jr. problems)
~customer2: "Cancel a reservation" was why I was trying to call.
~customer2's review of Carl's Jr. customer service
GetHuman: So how would you sum up your experience for GetHuman's Carl's Jr. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~customer2: went to carls jr. **** ne *th plain blvd ***** ordered * of what were supposed to be crispy chicken bacon swiss sandwiches in combos got home fries were ok however very dissapointed in the sandwhiches was not told anywhere in writing nor verbal the sandwiches had ranch and not mayo on them plus so much for a chicken patty these were just * chick strip slapped between a bun i tell ya in my oppinion this is another reason our corp. greed along with poor quality product has destroyed our concept of good living this meal cost me **.** usd however was worth *.** usd I will never order this meal again nor recommend it dollar menu items for a ** dollar bill which a hardworking american maby earns in * hours after taxes.
GetHuman: Let's quantify your experience contacting Carl's Jr.. On a scale of 1 to 5, how easy is it go get help on a Carl's Jr. problem?
~customer2: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~customer2: I'd give them a four out of five on communication.
GetHuman: And what about Carl's Jr.'s ability to quickly and effectively address your problem?
~customer2: For that I would say five out of five.
GetHuman: And finally- any advice for other Carl's Jr. customers?
~customer2: Call them early in the day or late. Don't forget any personal or account information you might need for Carl's Jr. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~customer2 taken from his Carl's Jr. customer service problem that occurred on November 15th, 2017.