Carl's Jr.: Carl's Jr on Adams ****, restaurant wasn't busy...
A Carl's Jr. customer review by GetHuman user GetHuman-403659 from November 22nd, 2017
Background on GetHuman-403659's case
GetHuman: GetHuman-403659 - can you tell our other Carl's Jr. customers when your case took place?
GetHuman-403659: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Carl's Jr., and if so, how?
GetHuman: And which of these common Carl's Jr. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-403659 a list of common Carl's Jr. problems)
GetHuman-403659: "Complaint" was why I was trying to call.
GetHuman-403659's review of Carl's Jr. customer service
GetHuman: So how would you sum up your experience for GetHuman's Carl's Jr. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-403659: Carl's Jr on Adams ****, restaurant wasn't busy waited ** minutes * then I got a refund.*Tell the manager who was not there to supervise that numerous people had left as a result of the wait. I wish I had a video of the event to prove my point. This restaurant is giving Carl's a bad reputation!!!
GetHuman: Let's quantify your experience contacting Carl's Jr.. On a scale of 1 to 5, how easy is it go get help on a Carl's Jr. problem?
GetHuman-403659: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-403659: I'd give them a five out of five on communication.
GetHuman: And what about Carl's Jr.'s ability to quickly and effectively address your problem?
GetHuman-403659: For that I would say one out of five.
GetHuman: And finally- any advice for other Carl's Jr. customers?
GetHuman-403659: Call them early in the day or late. Don't forget any personal or account information you might need for Carl's Jr. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-403659 taken from his Carl's Jr. customer service problem that occurred on November 16th, 2017.