Chadwick's: AFTER HOLDING ** MINS. I HUNG UP. I PLACED MY C...
A Chadwick's customer review by GetHuman user GetHuman-324969 from November 8th, 2017
Background on GetHuman-324969's case
GetHuman: GetHuman-324969 - can you tell our other Chadwick's customers when your case took place?
GetHuman-324969: Yes. It was afternoon, on November 7th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-324969 a list of common Chadwick's problems)
GetHuman-324969: "Complaint" was why I was trying to call.
GetHuman-324969's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-324969: AFTER HOLDING ** MINS. I HUNG UP. I PLACED MY CALL FROM OK IT WAS WAS PLACED AT **** AND I FINALLY JUST GAVE UP, VERY DISGUSTED. SINCE THIS COMPANY HAS MADE THE CHANGES, IT IS NOT THE SAME AS BEFORE THE CHANGES.I AM TRYING TO CHECK ON ARE A RETURN AND RE-ORDER. PERHAPS SOMEONE WHO CARESS WOULD BE SO KIND AS TO CONTACT ME AT ************. OR IS THAT TOO MUCH TO ASK. I CAN ASSURE THAT I WILL NEVER ORDER ANOTHER ARTICLE FROM THIS COMPANY. R. TAYLOR
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-324969: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-324969: I'd give them a one out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-324969: For that I would say two out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-324969: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-324969 taken from his Chadwick's customer service problem that occurred on November 7th, 2017.