Delivery problem for Chicago Tribune
A Chicago Tribune customer review by GetHuman user GetHuman-gcdenny from December 7th, 2017
Background on GetHuman-gcdenny's case
GetHuman: GetHuman-gcdenny - can you tell our other Chicago Tribune customers when your case took place?
GetHuman-gcdenny: Yeah. It was morning, on December 1st.
GetHuman: Did you reach out to Chicago Tribune, and if so, how?
GetHuman: And which of these common Chicago Tribune customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gcdenny a list of common Chicago Tribune problems)
GetHuman-gcdenny: "Delivery problem" was why I was trying to call.
GetHuman-gcdenny's review of Chicago Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's Chicago Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gcdenny: Delivery problem for Chicago Tribune
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-gcdenny: my week day delivery time is ok. my sunday paper is later than it used to be but is within their time frame. saturday delivery is terrible. It is to be delivered by *:** a.m. It is almost *:** a.m. or later
GetHuman: Let's quantify your experience contacting Chicago Tribune. On a scale of 1 to 5, how easy is it go get help on a Chicago Tribune problem?
GetHuman-gcdenny: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gcdenny: I'd give them a five out of five on communication.
GetHuman: And what about Chicago Tribune's ability to quickly and effectively address your problem?
GetHuman-gcdenny: For that I would say two out of five.
GetHuman: And finally- any advice for other Chicago Tribune customers?
GetHuman-gcdenny: Call them early in the day or late. Don't forget any personal or account information you might need for Chicago Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gcdenny taken from his Chicago Tribune customer service problem that occurred on December 1st, 2017.