I go to Chili's all of the time and I never hav...
A Chili's customer review by GetHuman user GetHuman-280531 from November 19th, 2017
Background on GetHuman-280531's case
GetHuman: GetHuman-280531 - can you tell our other Chili's customers when your case took place?
GetHuman-280531: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Chili's, and if so, how?
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-280531 a list of common Chili's problems)
GetHuman-280531: "Make a reservation" was why I was trying to call.
GetHuman-280531's review of Chili's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-280531: I go to Chili's all of the time and I never have a problem. Tonight was the worst experience I've ever had at a restaurant. I was literally ignored once I sat down. Finally someone came over and asked if I had been helped and said she had no idea who was supposed to be my waiter. Then I gave her my drink and dinner order which I waited another ** minutes before my drink finally arrived. I ordered the sirloin med rare and it got to my table cold and super rare. I was ignored again for a while after receiving my food so attempted to flag someone down so they could up cook my steak to med rare. The lady I spoke to had a major attitude problem and seemed perturbed that I had a problem with my steak. ** minutes later she brings my steak back and of course it was over cooked super tough and chewy, like they threw it in the microwave. At that point I was so hungry I ate it anyways. At this point I'm just ready to leave and I had to wait for someone to walk by (mind you they weren't busy at al
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
GetHuman-280531: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-280531: I'd give them a four out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
GetHuman-280531: For that I would say one out of five.
GetHuman: And finally- any advice for other Chili's customers?
GetHuman-280531: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-280531 taken from his Chili's customer service problem that occurred on November 11th, 2017.