Credit Acceptance Corporation: I made * calls to your *-*** number today, the...
A Credit Acceptance Corporation customer review by GetHuman user GetHuman-124105 from November 1st, 2017
Background on GetHuman-124105's case
GetHuman: GetHuman-124105 - can you tell our other Credit Acceptance Corporation customers when your case took place?
GetHuman-124105: Yes I can. It was middle of the night, on October 25th.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-124105 a list of common Credit Acceptance Corporation problems)
GetHuman-124105: "Setup an account" was why I was trying to call.
GetHuman-124105's review of Credit Acceptance Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-124105: I made * calls to your *-*** number today, the first girl was rude when I complained about such a long wait and she hung up on me, the second girl, Juedonna, was somewhat pleasant but unprofessional.*I wanted to ask why I have not recieved my title to my car as my loan was completely paid off in September. She tells me that my title was mailed on Sept **, I have not recieved it, and she tells me that I will have to go to the DMV to get a title*Well you didnt have to go any place to get your payments. I will have to report this to the BBU.
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
GetHuman-124105: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-124105: I'd give them a two out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
GetHuman-124105: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
GetHuman-124105: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-124105 taken from his Credit Acceptance Corporation customer service problem that occurred on October 25th, 2017.