DHL (Canada): i got a great person, but i am in toronto, cana...
A DHL (Canada) customer review by GetHuman user ~mltrs30 from November 26th, 2017
Background on ~mltrs30's case
GetHuman: ~mltrs30 - can you tell our other DHL (Canada) customers when your case took place?
~mltrs30: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to DHL (Canada), and if so, how?
GetHuman: And which of these common DHL (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~mltrs30 a list of common DHL (Canada) problems)
~mltrs30: "Issue with order" was why I was trying to call.
~mltrs30's review of DHL (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's DHL (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mltrs30: i got a great person, but i am in toronto, canada, but u go and press for and say "representative" you get someone right away i didnt wait long, i had the problem on my end stupid internet kept cutting out but i did speak and got my problem solved, took awhile to find this number though but i wrote it down in case it happens again... dated **********
GetHuman: Let's quantify your experience contacting DHL (Canada). On a scale of 1 to 5, how easy is it go get help on a DHL (Canada) problem?
~mltrs30: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mltrs30: I'd give them a five out of five on communication.
GetHuman: And what about DHL (Canada)'s ability to quickly and effectively address your problem?
~mltrs30: For that I would say four out of five.
GetHuman: And finally- any advice for other DHL (Canada) customers?
~mltrs30: Call them early in the day or late. Don't forget any personal or account information you might need for DHL (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mltrs30 taken from his DHL (Canada) customer service problem that occurred on November 20th, 2017.