DISH: By far this was the worst customer service I ha...
A DISH customer review by GetHuman user ~cynthia bustos from November 13th, 2017
Background on ~cynthia bustos's case
GetHuman: ~cynthia bustos - can you tell our other DISH customers when your case took place?
~cynthia bustos: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~cynthia bustos a list of common DISH problems)
~cynthia bustos: "Lower My Bill" was why I was trying to call.
~cynthia bustos's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cynthia bustos: By far this was the worst customer service I had received they dont like to help thrir customers with their needs they rather loose a good customer than to help with one small thing. Ridiculous
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~cynthia bustos: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cynthia bustos: I'd give them a four out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~cynthia bustos: For that I would say one out of five.
GetHuman: And finally- any advice for other DISH customers?
~cynthia bustos: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cynthia bustos taken from his DISH customer service problem that occurred on November 8th, 2017.