DSL Extreme: DON'T DO IT!!!!!!!!*I am WARNING YOU,*If you DO...
A DSL Extreme customer review by GetHuman user ~WE SO SUFFER from November 5th, 2017
Background on ~WE SO SUFFER's case
GetHuman: ~WE SO SUFFER - can you tell our other DSL Extreme customers when your case took place?
~WE SO SUFFER: Sure. It was morning, on October 31st.
GetHuman: Did you reach out to DSL Extreme, and if so, how?
GetHuman: And which of these common DSL Extreme customer issues best describes the reason you wanted to talk to them?
(Shows ~WE SO SUFFER a list of common DSL Extreme problems)
~WE SO SUFFER: "Overcharge/Strange charge" was why I was trying to call.
~WE SO SUFFER's review of DSL Extreme customer service
GetHuman: So how would you sum up your experience for GetHuman's DSL Extreme customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~WE SO SUFFER: DON'T DO IT!!!!!!!!*I am WARNING YOU,*If you DON'T want to SUFFER LIKE HELLL*DON'T*DO IT*THEY WILL ENSALVE YOU AND HOLD YOU HODTAGE FOR $$ IN A CORRUPT CONTRACT AND FURTHERMORE LIE TO YOU LEFT AND RIGHT**JUST SEARCH OUT MY REVIEW ON A CERTAIN POPULAR ISP FORUM SITE, FOR DSL*I AM: "WE SO SUFFER"*AND THIS IS MY THREAD AND REVIEW:*"This has been the worst protracted struggle that I have ever endured with any company, and I would not wish it upon anyone"**"I want to cancel, and DSL EXTREME makes it impossible"**THat Forum is THE ONLY WAY TO GET HELPED I HAD TO FIND OUT THE HAAAAAARRRRRDDDDDD WAY*UP THE A*GOOD LUCK*AND DON'T DO IT!!!!!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting DSL Extreme. On a scale of 1 to 5, how easy is it go get help on a DSL Extreme problem?
~WE SO SUFFER: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~WE SO SUFFER: I'd give them a one out of five on communication.
GetHuman: And what about DSL Extreme's ability to quickly and effectively address your problem?
~WE SO SUFFER: For that I would say one out of five.
GetHuman: And finally- any advice for other DSL Extreme customers?
~WE SO SUFFER: Call them early in the day or late. Don't forget any personal or account information you might need for DSL Extreme to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~WE SO SUFFER taken from his DSL Extreme customer service problem that occurred on October 31st, 2017.