Decorglamour.com: Rude staff *weeks and still waiting for an in s...

A Decorglamour.com customer review by GetHuman user ~MS from November 20th, 2017

Background on ~MS's case

GetHuman: ~MS - can you tell our other Decorglamour.com customers when your case took place?
~MS: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Decorglamour.com, and if so, how?
~MS: I used the 866-239-8399 number I found for on the GetHuman Decorglamour.com customer phone number page I was on: Decorglamour.com Customer Service Phone Number
GetHuman: And which of these common Decorglamour.com customer issues best describes the reason you wanted to talk to them?
(Shows ~MS a list of common Decorglamour.com problems)
~MS: "Warranty claim" was why I was trying to call.

~MS's review of Decorglamour.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Decorglamour.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MS: Rude staff *weeks and still waiting for an in stock faucet. Go to Builders.com great service. Sorry I tried decor glamour. DON'T ORDER FROM THEM!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Decorglamour.com. On a scale of 1 to 5, how easy is it go get help on a Decorglamour.com problem?
~MS: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MS: I'd give them a three out of five on communication.
GetHuman: And what about Decorglamour.com's ability to quickly and effectively address your problem?
~MS: For that I would say one out of five.
GetHuman: And finally- any advice for other Decorglamour.com customers?
~MS: Call them early in the day or late. Don't forget any personal or account information you might need for Decorglamour.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MS taken from his Decorglamour.com customer service problem that occurred on November 11th, 2017.

Decorglamour.com

1.43 of 5 stars | 3 reviews

~MS's Decorglamour.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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