Evenflo: I bought the advanced* angled bottles because t...

A Evenflo customer review by GetHuman user ~LakenX3 from November 22nd, 2017

Background on ~LakenX3's case

GetHuman: ~LakenX3 - can you tell our other Evenflo customers when your case took place?
~LakenX3: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Evenflo, and if so, how?
~LakenX3: I used the 800-233-5921 number I found for on the GetHuman Evenflo customer phone number page I was on: Evenflo Customer Service Phone Number
GetHuman: And which of these common Evenflo customer issues best describes the reason you wanted to talk to them?
(Shows ~LakenX3 a list of common Evenflo problems)
~LakenX3: "Where to buy" was why I was trying to call.

~LakenX3's review of Evenflo customer service

GetHuman: So how would you sum up your experience for GetHuman's Evenflo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LakenX3: I bought the advanced* angled bottles because that's the only bottle my * year old took and that's the only bottles my * month old twins take and the markings wore off after using them twice!! I called and they replaced the * bottles plus sent me * more due to price difference in the ones they are sending me!!! I am very pleased with customer service and the outcome they gave me!!!
GetHuman: Let's quantify your experience contacting Evenflo. On a scale of 1 to 5, how easy is it go get help on a Evenflo problem?
~LakenX3: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LakenX3: I'd give them a two out of five on communication.
GetHuman: And what about Evenflo's ability to quickly and effectively address your problem?
~LakenX3: For that I would say one out of five.
GetHuman: And finally- any advice for other Evenflo customers?
~LakenX3: Call them early in the day or late. Don't forget any personal or account information you might need for Evenflo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LakenX3 taken from his Evenflo customer service problem that occurred on November 14th, 2017.

Evenflo

1.00 of 5 stars | 8 reviews

~LakenX3's Evenflo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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