FootballFanatics.com: Only waited a few minutes and the customer serv...
A FootballFanatics.com customer review by GetHuman user GetHuman-13225 from November 24th, 2017
Background on GetHuman-13225's case
GetHuman: GetHuman-13225 - can you tell our other FootballFanatics.com customers when your case took place?
GetHuman-13225: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to FootballFanatics.com, and if so, how?
GetHuman: And which of these common FootballFanatics.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13225 a list of common FootballFanatics.com problems)
GetHuman-13225: "Returns" was why I was trying to call.
GetHuman-13225's review of FootballFanatics.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FootballFanatics.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13225: Only waited a few minutes and the customer service rep was able to answer my questions and help me out.
GetHuman: Let's quantify your experience contacting FootballFanatics.com. On a scale of 1 to 5, how easy is it go get help on a FootballFanatics.com problem?
GetHuman-13225: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13225: I'd give them a five out of five on communication.
GetHuman: And what about FootballFanatics.com's ability to quickly and effectively address your problem?
GetHuman-13225: For that I would say three out of five.
GetHuman: And finally- any advice for other FootballFanatics.com customers?
GetHuman-13225: Call them early in the day or late. Don't forget any personal or account information you might need for FootballFanatics.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13225 taken from his FootballFanatics.com customer service problem that occurred on November 15th, 2017.