Go Smart Mobile: This place *****
A Go Smart Mobile customer review by GetHuman user GetHuman-house47 from November 29th, 2017
Background on GetHuman-house47's case
GetHuman: GetHuman-house47 - can you tell our other Go Smart Mobile customers when your case took place?
GetHuman-house47: Yes I can. It was morning, on November 22nd.
GetHuman: Did you reach out to Go Smart Mobile, and if so, how?
GetHuman: And which of these common Go Smart Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-house47 a list of common Go Smart Mobile problems)
GetHuman-house47: "Update account information" was why I was trying to call.
GetHuman-house47's review of Go Smart Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Go Smart Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-house47: This place *****
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-house47: This place ***** it has very bad service and when you pay it says you have an empty account would not recommend this to no one ever this gosmart is bad investment in time for You and money gone the drain
GetHuman: Let's quantify your experience contacting Go Smart Mobile. On a scale of 1 to 5, how easy is it go get help on a Go Smart Mobile problem?
GetHuman-house47: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-house47: I'd give them a one out of five on communication.
GetHuman: And what about Go Smart Mobile's ability to quickly and effectively address your problem?
GetHuman-house47: For that I would say four out of five.
GetHuman: And finally- any advice for other Go Smart Mobile customers?
GetHuman-house47: Call them early in the day or late. Don't forget any personal or account information you might need for Go Smart Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-house47 taken from his Go Smart Mobile customer service problem that occurred on November 22nd, 2017.