Home Depot: i was checking to see if my order arrived, sinc...
A Home Depot customer review by GetHuman user GetHuman-369345 from November 20th, 2017
Background on GetHuman-369345's case
GetHuman: GetHuman-369345 - can you tell our other Home Depot customers when your case took place?
GetHuman-369345: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-369345 a list of common Home Depot problems)
GetHuman-369345: "Installation/delivery" was why I was trying to call.
GetHuman-369345's review of Home Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-369345: i was checking to see if my order arrived, since i never got an email from them. called the store, that department was closed, called back, the girl answered the phone before i could say anything, i was transfer to the same department that was closed. why would she tranfer me when she knew it was closed. called back a man answered and told me to call back in the morning. i will call the *** number instead of the store from now own
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
GetHuman-369345: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-369345: I'd give them a one out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
GetHuman-369345: For that I would say one out of five.
GetHuman: And finally- any advice for other Home Depot customers?
GetHuman-369345: Call them early in the day or late. Don't forget any personal or account information you might need for Home Depot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-369345 taken from his Home Depot customer service problem that occurred on November 15th, 2017.