Humana Prescription Drug Plan: I have tried for over to weeks to contact Human...
A Humana Prescription Drug Plan customer review by GetHuman user GetHuman-43613 from November 21st, 2017
Background on GetHuman-43613's case
GetHuman: GetHuman-43613 - can you tell our other Humana Prescription Drug Plan customers when your case took place?
GetHuman-43613: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Humana Prescription Drug Plan, and if so, how?
GetHuman: And which of these common Humana Prescription Drug Plan customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-43613 a list of common Humana Prescription Drug Plan problems)
GetHuman-43613: "Complaint" was why I was trying to call.
GetHuman-43613's review of Humana Prescription Drug Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Humana Prescription Drug Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-43613: I have tried for over to weeks to contact Humana over an overcharge in my premium. Everytime I get to a certain point the phone disconnects. I have no way of getting through to a real person.
GetHuman: Let's quantify your experience contacting Humana Prescription Drug Plan. On a scale of 1 to 5, how easy is it go get help on a Humana Prescription Drug Plan problem?
GetHuman-43613: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-43613: I'd give them a five out of five on communication.
GetHuman: And what about Humana Prescription Drug Plan's ability to quickly and effectively address your problem?
GetHuman-43613: For that I would say four out of five.
GetHuman: And finally- any advice for other Humana Prescription Drug Plan customers?
GetHuman-43613: Call them early in the day or late. Don't forget any personal or account information you might need for Humana Prescription Drug Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-43613 taken from his Humana Prescription Drug Plan customer service problem that occurred on November 12th, 2017.