Humana Prescription Drug Plan: Their on-line registration is broken, and I can...
A Humana Prescription Drug Plan customer review by GetHuman user GetHuman59972 from December 8th, 2017
Background on GetHuman59972's case
GetHuman: GetHuman59972 - can you tell our other Humana Prescription Drug Plan customers when your case took place?
GetHuman59972: Sure. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Humana Prescription Drug Plan, and if so, how?
GetHuman: And which of these common Humana Prescription Drug Plan customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman59972 a list of common Humana Prescription Drug Plan problems)
GetHuman59972: "Make an order" was why I was trying to call.
GetHuman59972's review of Humana Prescription Drug Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Humana Prescription Drug Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman59972: Their on-line registration is broken, and I can't register
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman59972: I've tried for a week to register, and always get a "server exception". I've called twice, and the people on the phone have no clue.
GetHuman: Let's quantify your experience contacting Humana Prescription Drug Plan. On a scale of 1 to 5, how easy is it go get help on a Humana Prescription Drug Plan problem?
GetHuman59972: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman59972: I'd give them a three out of five on communication.
GetHuman: And what about Humana Prescription Drug Plan's ability to quickly and effectively address your problem?
GetHuman59972: For that I would say two out of five.
GetHuman: And finally- any advice for other Humana Prescription Drug Plan customers?
GetHuman59972: Call them early in the day or late. Don't forget any personal or account information you might need for Humana Prescription Drug Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman59972 taken from his Humana Prescription Drug Plan customer service problem that occurred on December 3rd, 2017.