Jackson Hewitt: I dont know who the woman working in palm coast...
A Jackson Hewitt customer review by GetHuman user ~whokidd from November 20th, 2017
Background on ~whokidd's case
GetHuman: ~whokidd - can you tell our other Jackson Hewitt customers when your case took place?
~whokidd: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Jackson Hewitt, and if so, how?
GetHuman: And which of these common Jackson Hewitt customer issues best describes the reason you wanted to talk to them?
(Shows ~whokidd a list of common Jackson Hewitt problems)
~whokidd: "None of those really matches why I wanted to call Jackson Hewitt that day." was why I was trying to call.
~whokidd's review of Jackson Hewitt customer service
GetHuman: So how would you sum up your experience for GetHuman's Jackson Hewitt customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~whokidd: I dont know who the woman working in palm coast jackson hewitt office but she is rude and has horrible communication skills. she said we dont look it up. !!! how helpful ! i was going to hang up on her face but i just said thanks n hung up... how rude can a professional be ? never doing business with JACKSON HEWITT AGAIN !
GetHuman: Let's quantify your experience contacting Jackson Hewitt. On a scale of 1 to 5, how easy is it go get help on a Jackson Hewitt problem?
~whokidd: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~whokidd: I'd give them a two out of five on communication.
GetHuman: And what about Jackson Hewitt's ability to quickly and effectively address your problem?
~whokidd: For that I would say one out of five.
GetHuman: And finally- any advice for other Jackson Hewitt customers?
~whokidd: Call them early in the day or late. Don't forget any personal or account information you might need for Jackson Hewitt to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~whokidd taken from his Jackson Hewitt customer service problem that occurred on November 11th, 2017.