Jackson Hewitt: ** days in morning and its still not processed...

A Jackson Hewitt customer review by GetHuman user GetHuman857 from December 1st, 2017

Background on GetHuman857's case

GetHuman: GetHuman857 - can you tell our other Jackson Hewitt customers when your case took place?
GetHuman857: Yup. It was afternoon, on November 28th.
GetHuman: Did you reach out to Jackson Hewitt, and if so, how?
GetHuman857: I used the 800-234-1040 number I found for on the GetHuman Jackson Hewitt customer phone number page I was on: Jackson Hewitt Customer Service Phone Number
GetHuman: And which of these common Jackson Hewitt customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman857 a list of common Jackson Hewitt problems)
GetHuman857: "None of those really matches why I wanted to call Jackson Hewitt that day." was why I was trying to call.

GetHuman857's review of Jackson Hewitt customer service

GetHuman: So how would you sum up your experience for GetHuman's Jackson Hewitt customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman857: ** days in morning and its still not processed i love using jackson hewitt but been getting worse each year now
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman857: I ready change tax companies next year
GetHuman: Let's quantify your experience contacting Jackson Hewitt. On a scale of 1 to 5, how easy is it go get help on a Jackson Hewitt problem?
GetHuman857: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman857: I'd give them a four out of five on communication.
GetHuman: And what about Jackson Hewitt's ability to quickly and effectively address your problem?
GetHuman857: For that I would say three out of five.
GetHuman: And finally- any advice for other Jackson Hewitt customers?
GetHuman857: Call them early in the day or late. Don't forget any personal or account information you might need for Jackson Hewitt to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman857 taken from his Jackson Hewitt customer service problem that occurred on November 28th, 2017.

Jackson Hewitt

1.58 of 5 stars | 52 reviews

GetHuman857's Jackson Hewitt Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Jackson Hewitt, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Jackson Hewitt in any way.

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