JustAnswer: no puedo ponerme en contacto con ud, y me est...
A JustAnswer customer review by GetHuman user ~lanegra from November 11th, 2017
Background on ~lanegra's case
GetHuman: ~lanegra - can you tell our other JustAnswer customers when your case took place?
~lanegra: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to JustAnswer, and if so, how?
GetHuman: And which of these common JustAnswer customer issues best describes the reason you wanted to talk to them?
(Shows ~lanegra a list of common JustAnswer problems)
~lanegra: "Update account information" was why I was trying to call.
~lanegra's review of JustAnswer customer service
GetHuman: So how would you sum up your experience for GetHuman's JustAnswer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lanegra: no puedo ponerme en contacto con ud, y me est****n cobrando un servicio q no uso, y si no recibo respuesta los demandare por robo
GetHuman: Let's quantify your experience contacting JustAnswer. On a scale of 1 to 5, how easy is it go get help on a JustAnswer problem?
~lanegra: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lanegra: I'd give them a five out of five on communication.
GetHuman: And what about JustAnswer's ability to quickly and effectively address your problem?
~lanegra: For that I would say five out of five.
GetHuman: And finally- any advice for other JustAnswer customers?
~lanegra: Call them early in the day or late. Don't forget any personal or account information you might need for JustAnswer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lanegra taken from his JustAnswer customer service problem that occurred on November 3rd, 2017.