JustAnswer: I want for my Refund $ ** as I have not receive...

A JustAnswer customer review by GetHuman user ~ cannot find screen name of mi from November 25th, 2017

Background on ~ cannot find screen name of mi's case

GetHuman: ~ cannot find screen name of mi - can you tell our other JustAnswer customers when your case took place?
~ cannot find screen name of mi: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to JustAnswer, and if so, how?
~ cannot find screen name of mi: I used the 800-984-6742 number I found for on the GetHuman JustAnswer customer phone number page I was on: JustAnswer Customer Service Phone Number
GetHuman: And which of these common JustAnswer customer issues best describes the reason you wanted to talk to them?
(Shows ~ cannot find screen name of mi a list of common JustAnswer problems)
~ cannot find screen name of mi: "Overcharge/Strange charge" was why I was trying to call.

~ cannot find screen name of mi's review of JustAnswer customer service

GetHuman: So how would you sum up your experience for GetHuman's JustAnswer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ cannot find screen name of mi: I want for my Refund $ ** as I have not received Answer as per Promised Yesterday.Pl. Let me inform on my Email Address- *****@***.com Immediately. Thans in Advance for my Refund S ** Immediately.My Phone No. is ( *** )***-**** and You can Call me Anytime for my Refund $ **.
GetHuman: Let's quantify your experience contacting JustAnswer. On a scale of 1 to 5, how easy is it go get help on a JustAnswer problem?
~ cannot find screen name of mi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ cannot find screen name of mi: I'd give them a three out of five on communication.
GetHuman: And what about JustAnswer's ability to quickly and effectively address your problem?
~ cannot find screen name of mi: For that I would say four out of five.
GetHuman: And finally- any advice for other JustAnswer customers?
~ cannot find screen name of mi: Call them early in the day or late. Don't forget any personal or account information you might need for JustAnswer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ cannot find screen name of mi taken from his JustAnswer customer service problem that occurred on November 23rd, 2017.

JustAnswer

2.83 of 5 stars | 52 reviews

~ cannot find screen name of mi's JustAnswer Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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