we have been drinking maxwell house coffee for...

A Maxwell House Coffee customer review by GetHuman user ~hjboots from November 10th, 2017

Background on ~hjboots's case

GetHuman: ~hjboots - can you tell our other Maxwell House Coffee customers when your case took place?
~hjboots: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Maxwell House Coffee, and if so, how?
~hjboots: I used the 800-432-6333 number I found for on the GetHuman Maxwell House Coffee customer phone number page I was on: Maxwell House Coffee Customer Service Phone Number
GetHuman: And which of these common Maxwell House Coffee customer issues best describes the reason you wanted to talk to them?
(Shows ~hjboots a list of common Maxwell House Coffee problems)
~hjboots: "Complaint" was why I was trying to call.

~hjboots's review of Maxwell House Coffee customer service

GetHuman: So how would you sum up your experience for GetHuman's Maxwell House Coffee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hjboots: we have been drinking maxwell house coffee for ***years ..... why is it that it taste so bad now(more bitter)??? we have tried too get answers many times but no one responds to us.we will not and have not been drinking any other brand...thank so much..harry&joannas boots.....
GetHuman: Let's quantify your experience contacting Maxwell House Coffee. On a scale of 1 to 5, how easy is it go get help on a Maxwell House Coffee problem?
~hjboots: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hjboots: I'd give them a three out of five on communication.
GetHuman: And what about Maxwell House Coffee's ability to quickly and effectively address your problem?
~hjboots: For that I would say one out of five.
GetHuman: And finally- any advice for other Maxwell House Coffee customers?
~hjboots: Call them early in the day or late. Don't forget any personal or account information you might need for Maxwell House Coffee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hjboots taken from his Maxwell House Coffee customer service problem that occurred on November 9th, 2017.

Maxwell House Coffee

2.25 of 5 stars | 24 reviews

~hjboots's Maxwell House Coffee Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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