NutriSystem: I've been trying for two days for someone to an...

A NutriSystem customer review by GetHuman user GetHuman-292982 from November 9th, 2017

Background on GetHuman-292982's case

GetHuman: GetHuman-292982 - can you tell our other NutriSystem customers when your case took place?
GetHuman-292982: Yeah. It was evening, on October 30th.
GetHuman: Did you reach out to NutriSystem, and if so, how?
GetHuman-292982: I used the 800-585-5483 number I found for on the GetHuman NutriSystem customer phone number page I was on: NutriSystem Customer Service Phone Number
GetHuman: And which of these common NutriSystem customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-292982 a list of common NutriSystem problems)
GetHuman-292982: "Track order" was why I was trying to call.

GetHuman-292982's review of NutriSystem customer service

GetHuman: So how would you sum up your experience for GetHuman's NutriSystem customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-292982: I've been trying for two days for someone to answer before the * minutes. On the first call to this number someone answered in two. Works for me
GetHuman: Let's quantify your experience contacting NutriSystem. On a scale of 1 to 5, how easy is it go get help on a NutriSystem problem?
GetHuman-292982: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-292982: I'd give them a one out of five on communication.
GetHuman: And what about NutriSystem's ability to quickly and effectively address your problem?
GetHuman-292982: For that I would say four out of five.
GetHuman: And finally- any advice for other NutriSystem customers?
GetHuman-292982: Call them early in the day or late. Don't forget any personal or account information you might need for NutriSystem to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-292982 taken from his NutriSystem customer service problem that occurred on October 30th, 2017.

NutriSystem

1.00 of 5 stars | 11 reviews

GetHuman-292982's NutriSystem Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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