O'Charley's, Inc.: I walked out because the hostess was not friend...
A O'Charley's, Inc. customer review by GetHuman user ~Vinella3 from November 14th, 2017
Background on ~Vinella3's case
GetHuman: ~Vinella3 - can you tell our other O'Charley's, Inc. customers when your case took place?
~Vinella3: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to O'Charley's, Inc., and if so, how?
GetHuman: And which of these common O'Charley's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Vinella3 a list of common O'Charley's, Inc. problems)
~Vinella3: "Complaint" was why I was trying to call.
~Vinella3's review of O'Charley's, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's O'Charley's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vinella3: I walked out because the hostess was not friendly and set me in a section where no one else set, by the carry out door, facing the kitchen. It was cold at the door. When the waitress came * minute later. I told her that it was cold by the door and I was about to move. She did not offer another table instead she I can go back to the front. I did and walk out and went to another resturant and received excellant service and a warm welcome at the door and super friendly.
GetHuman: Let's quantify your experience contacting O'Charley's, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Charley's, Inc. problem?
~Vinella3: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vinella3: I'd give them a one out of five on communication.
GetHuman: And what about O'Charley's, Inc.'s ability to quickly and effectively address your problem?
~Vinella3: For that I would say two out of five.
GetHuman: And finally- any advice for other O'Charley's, Inc. customers?
~Vinella3: Call them early in the day or late. Don't forget any personal or account information you might need for O'Charley's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vinella3 taken from his O'Charley's, Inc. customer service problem that occurred on November 7th, 2017.