PECO Energy: no one would help me with new service even thou...
A PECO Energy customer review by GetHuman user ~jaime thayer from November 6th, 2017
Background on ~jaime thayer's case
GetHuman: ~jaime thayer - can you tell our other PECO Energy customers when your case took place?
~jaime thayer: Sure. It was morning, on October 29th.
GetHuman: Did you reach out to PECO Energy, and if so, how?
GetHuman: And which of these common PECO Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~jaime thayer a list of common PECO Energy problems)
~jaime thayer: "Cancel service" was why I was trying to call.
~jaime thayer's review of PECO Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's PECO Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jaime thayer: no one would help me with new service even though i applied last wed.&had * wait ** hours or more thry told me i cant do nothing about iy even though i sent all info that was needed a week ago!!!! i have kids here & need service on asap!!!!!!!
GetHuman: Let's quantify your experience contacting PECO Energy. On a scale of 1 to 5, how easy is it go get help on a PECO Energy problem?
~jaime thayer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jaime thayer: I'd give them a one out of five on communication.
GetHuman: And what about PECO Energy's ability to quickly and effectively address your problem?
~jaime thayer: For that I would say five out of five.
GetHuman: And finally- any advice for other PECO Energy customers?
~jaime thayer: Call them early in the day or late. Don't forget any personal or account information you might need for PECO Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jaime thayer taken from his PECO Energy customer service problem that occurred on October 29th, 2017.