PECO Energy: Would always like to save money
Background on GetHuman-dszerlip's case
GetHuman: GetHuman-dszerlip - can you tell our other PECO Energy customers when your case took place?
GetHuman-dszerlip: Yup. It was evening, on December 2nd.
GetHuman: Did you reach out to PECO Energy, and if so, how?
GetHuman: And which of these common PECO Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dszerlip a list of common PECO Energy problems)
GetHuman-dszerlip: "Lower my bill" was why I was trying to call.
GetHuman-dszerlip's review of PECO Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's PECO Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dszerlip: Would always like to save money
GetHuman: Let's quantify your experience contacting PECO Energy. On a scale of 1 to 5, how easy is it go get help on a PECO Energy problem?
GetHuman-dszerlip: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dszerlip: I'd give them a three out of five on communication.
GetHuman: And what about PECO Energy's ability to quickly and effectively address your problem?
GetHuman-dszerlip: For that I would say four out of five.
GetHuman: And finally- any advice for other PECO Energy customers?
GetHuman-dszerlip: Call them early in the day or late. Don't forget any personal or account information you might need for PECO Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dszerlip taken from his PECO Energy customer service problem that occurred on December 2nd, 2017.