PECO Energy: Very helpful. Moved service between old and ne...
A PECO Energy customer review by GetHuman user GetHuman-139289 from November 17th, 2017
Background on GetHuman-139289's case
GetHuman: GetHuman-139289 - can you tell our other PECO Energy customers when your case took place?
GetHuman-139289: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to PECO Energy, and if so, how?
GetHuman: And which of these common PECO Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-139289 a list of common PECO Energy problems)
GetHuman-139289: "Make a payment" was why I was trying to call.
GetHuman-139289's review of PECO Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's PECO Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-139289: Very helpful. Moved service between old and new address. I was worried about overlap of dates* no problem.
GetHuman: Let's quantify your experience contacting PECO Energy. On a scale of 1 to 5, how easy is it go get help on a PECO Energy problem?
GetHuman-139289: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-139289: I'd give them a four out of five on communication.
GetHuman: And what about PECO Energy's ability to quickly and effectively address your problem?
GetHuman-139289: For that I would say three out of five.
GetHuman: And finally- any advice for other PECO Energy customers?
GetHuman-139289: Call them early in the day or late. Don't forget any personal or account information you might need for PECO Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-139289 taken from his PECO Energy customer service problem that occurred on November 14th, 2017.