Pivotal Payments seems to have picked up their...
A Pivotal Payments customer review by GetHuman user ~Java biz from November 3rd, 2017
Background on ~Java biz's case
GetHuman: ~Java biz - can you tell our other Pivotal Payments customers when your case took place?
~Java biz: Yes. It was evening, on October 24th.
GetHuman: Did you reach out to Pivotal Payments, and if so, how?
GetHuman: And which of these common Pivotal Payments customer issues best describes the reason you wanted to talk to them?
(Shows ~Java biz a list of common Pivotal Payments problems)
~Java biz: "None of those really matches why I wanted to contact Pivotal Payments that day." was why I was trying to contact.
~Java biz's review of Pivotal Payments customer service
GetHuman: So how would you sum up your experience for GetHuman's Pivotal Payments customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Java biz: Pivotal Payments seems to have picked up their game since I last called them. Very fast response time so I need to up my review from * to * since they helped me out quickly enough. Good job and thanks!
GetHuman: Let's quantify your experience contacting Pivotal Payments. On a scale of 1 to 5, how easy is it go get help on a Pivotal Payments problem?
~Java biz: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Java biz: I'd give them a two out of five on communication.
GetHuman: And what about Pivotal Payments's ability to quickly and effectively address your problem?
~Java biz: For that I would say one out of five.
GetHuman: And finally- any advice for other Pivotal Payments customers?
~Java biz: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pivotal Payments to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Java biz taken from his Pivotal Payments customer service problem that occurred on October 24th, 2017.