Popeyes: ***** Marysville. They had chicken and did not...
A Popeyes customer review by GetHuman user ~stu from November 26th, 2017
Background on ~stu's case
GetHuman: ~stu - can you tell our other Popeyes customers when your case took place?
~stu: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows ~stu a list of common Popeyes problems)
~stu: "Cancel a reservation" was why I was trying to call.
~stu's review of Popeyes customer service
GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stu: ***** Marysville. They had chicken and did not want to give me any substitute? Told me I have to wait for **-** minutes for a *pc. Wow.
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
~stu: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stu: I'd give them a two out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
~stu: For that I would say five out of five.
GetHuman: And finally- any advice for other Popeyes customers?
~stu: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stu taken from his Popeyes customer service problem that occurred on November 19th, 2017.