Popeyes: I traveled about * miles to Rittiman Rd in San...

A Popeyes customer review by GetHuman user GetHuman-282792 from November 26th, 2017

Background on GetHuman-282792's case

GetHuman: GetHuman-282792 - can you tell our other Popeyes customers when your case took place?
GetHuman-282792: Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman-282792: I used the 877-767-3937 number I found for on the GetHuman Popeyes customer phone number page I was on: Popeyes Customer Service Phone Number
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-282792 a list of common Popeyes problems)
GetHuman-282792: "Delivery problem" was why I was trying to call.

GetHuman-282792's review of Popeyes customer service

GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-282792: I traveled about * miles to Rittiman Rd in San Antonio,Tx to get chicken at about * o'clock the wait was not bad, ** min but when I got home the onion rings were burned and the chicken was dripping with oil. I mean the box was wet. I didn't go back to the store, *miles but I thought you needed to know. know that I am a fan of Popeye's and eat their often.
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
GetHuman-282792: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-282792: I'd give them a five out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
GetHuman-282792: For that I would say two out of five.
GetHuman: And finally- any advice for other Popeyes customers?
GetHuman-282792: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-282792 taken from his Popeyes customer service problem that occurred on November 23rd, 2017.

Popeyes

2.57 of 5 stars | 43 reviews

GetHuman-282792's Popeyes Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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