Princess Cruise Line: Danielle answered all of my questions *regardin...
A Princess Cruise Line customer review by GetHuman user ~Carolyn Osgood from November 18th, 2017
Background on ~Carolyn Osgood's case
GetHuman: ~Carolyn Osgood - can you tell our other Princess Cruise Line customers when your case took place?
~Carolyn Osgood: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Princess Cruise Line, and if so, how?
GetHuman: And which of these common Princess Cruise Line customer issues best describes the reason you wanted to talk to them?
(Shows ~Carolyn Osgood a list of common Princess Cruise Line problems)
~Carolyn Osgood: "Change booking" was why I was trying to call.
~Carolyn Osgood's review of Princess Cruise Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Princess Cruise Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carolyn Osgood: Danielle answered all of my questions *regarding my upcoming cruise from NY to*Quebec City & professional
GetHuman: Let's quantify your experience contacting Princess Cruise Line. On a scale of 1 to 5, how easy is it go get help on a Princess Cruise Line problem?
~Carolyn Osgood: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carolyn Osgood: I'd give them a four out of five on communication.
GetHuman: And what about Princess Cruise Line's ability to quickly and effectively address your problem?
~Carolyn Osgood: For that I would say three out of five.
GetHuman: And finally- any advice for other Princess Cruise Line customers?
~Carolyn Osgood: Call them early in the day or late. Don't forget any personal or account information you might need for Princess Cruise Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carolyn Osgood taken from his Princess Cruise Line customer service problem that occurred on November 11th, 2017.