Priority Club: It is HORRIIBLE because no one answered the fre...
A Priority Club customer review by GetHuman user ~Dissatisfied from November 17th, 2017
Background on ~Dissatisfied's case
GetHuman: ~Dissatisfied - can you tell our other Priority Club customers when your case took place?
~Dissatisfied: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Priority Club, and if so, how?
GetHuman: And which of these common Priority Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Dissatisfied a list of common Priority Club problems)
~Dissatisfied: "Missing item" was why I was trying to call.
~Dissatisfied's review of Priority Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Priority Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dissatisfied: It is HORRIIBLE because no one answered the freaking phone and the robot voice says your wait time is approx. ** minutes for the entire hour
GetHuman: Let's quantify your experience contacting Priority Club. On a scale of 1 to 5, how easy is it go get help on a Priority Club problem?
~Dissatisfied: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dissatisfied: I'd give them a three out of five on communication.
GetHuman: And what about Priority Club's ability to quickly and effectively address your problem?
~Dissatisfied: For that I would say four out of five.
GetHuman: And finally- any advice for other Priority Club customers?
~Dissatisfied: Call them early in the day or late. Don't forget any personal or account information you might need for Priority Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dissatisfied taken from his Priority Club customer service problem that occurred on November 13th, 2017.