Prudential - Retirement: Took a little longer after connection than some...
A Prudential - Retirement customer review by GetHuman user GetHuman-295829 from November 11th, 2017
Background on GetHuman-295829's case
GetHuman: GetHuman-295829 - can you tell our other Prudential - Retirement customers when your case took place?
GetHuman-295829: Yes. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Prudential - Retirement, and if so, how?
GetHuman: And which of these common Prudential - Retirement customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-295829 a list of common Prudential - Retirement problems)
GetHuman-295829: "Refund or suspicious charge" was why I was trying to call.
GetHuman-295829's review of Prudential - Retirement customer service
GetHuman: So how would you sum up your experience for GetHuman's Prudential - Retirement customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-295829: Took a little longer after connection than some other numbers to actually get through to someone and some information still had to be entered on the keypad before you could talk to someone.
GetHuman: Let's quantify your experience contacting Prudential - Retirement. On a scale of 1 to 5, how easy is it go get help on a Prudential - Retirement problem?
GetHuman-295829: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-295829: I'd give them a three out of five on communication.
GetHuman: And what about Prudential - Retirement's ability to quickly and effectively address your problem?
GetHuman-295829: For that I would say five out of five.
GetHuman: And finally- any advice for other Prudential - Retirement customers?
GetHuman-295829: Call them early in the day or late. Don't forget any personal or account information you might need for Prudential - Retirement to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-295829 taken from his Prudential - Retirement customer service problem that occurred on November 3rd, 2017.