Prudential - Retirement: not helpful at all. the web indicates help...

A Prudential - Retirement customer review by GetHuman user GetHuman-77008 from November 17th, 2017

Background on GetHuman-77008's case

GetHuman: GetHuman-77008 - can you tell our other Prudential - Retirement customers when your case took place?
GetHuman-77008: Yup. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Prudential - Retirement, and if so, how?
GetHuman-77008: I used the 877-778-2100 number I found for on the GetHuman Prudential - Retirement customer phone number page I was on: Prudential - Retirement Customer Service Phone Number
GetHuman: And which of these common Prudential - Retirement customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-77008 a list of common Prudential - Retirement problems)
GetHuman-77008: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-77008's review of Prudential - Retirement customer service

GetHuman: So how would you sum up your experience for GetHuman's Prudential - Retirement customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-77008: not helpful at all. the web indicates help ****. However, I was instructed to call back during regular hrs. The time for the regular hours was not given.
GetHuman: Let's quantify your experience contacting Prudential - Retirement. On a scale of 1 to 5, how easy is it go get help on a Prudential - Retirement problem?
GetHuman-77008: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-77008: I'd give them a five out of five on communication.
GetHuman: And what about Prudential - Retirement's ability to quickly and effectively address your problem?
GetHuman-77008: For that I would say three out of five.
GetHuman: And finally- any advice for other Prudential - Retirement customers?
GetHuman-77008: Call them early in the day or late. Don't forget any personal or account information you might need for Prudential - Retirement to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-77008 taken from his Prudential - Retirement customer service problem that occurred on November 9th, 2017.

Prudential - Retirement

4.00 of 5 stars | 29 reviews

GetHuman-77008's Prudential - Retirement Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Prudential - Retirement, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Prudential - Retirement in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!