Prudential - Retirement: These idiots Have no setup to receive payments...

A Prudential - Retirement customer review by GetHuman user ~tmilloff from November 25th, 2017

Background on ~tmilloff's case

GetHuman: ~tmilloff - can you tell our other Prudential - Retirement customers when your case took place?
~tmilloff: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Prudential - Retirement, and if so, how?
~tmilloff: I used the 877-778-2100 number I found for on the GetHuman Prudential - Retirement customer phone number page I was on: Prudential - Retirement Customer Service Phone Number
GetHuman: And which of these common Prudential - Retirement customer issues best describes the reason you wanted to talk to them?
(Shows ~tmilloff a list of common Prudential - Retirement problems)
~tmilloff: "Update account information" was why I was trying to call.

~tmilloff's review of Prudential - Retirement customer service

GetHuman: So how would you sum up your experience for GetHuman's Prudential - Retirement customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tmilloff: These idiots Have no setup to receive payments other than sen a check. No online or over the phone payments.
GetHuman: Let's quantify your experience contacting Prudential - Retirement. On a scale of 1 to 5, how easy is it go get help on a Prudential - Retirement problem?
~tmilloff: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tmilloff: I'd give them a three out of five on communication.
GetHuman: And what about Prudential - Retirement's ability to quickly and effectively address your problem?
~tmilloff: For that I would say five out of five.
GetHuman: And finally- any advice for other Prudential - Retirement customers?
~tmilloff: Call them early in the day or late. Don't forget any personal or account information you might need for Prudential - Retirement to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tmilloff taken from his Prudential - Retirement customer service problem that occurred on November 18th, 2017.

Prudential - Retirement

4.00 of 5 stars | 29 reviews

~tmilloff's Prudential - Retirement Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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