Quest Diagnostics - NY, NJ: No hold time at all. Just keep pressing zero.
A Quest Diagnostics - NY, NJ customer review by GetHuman user ~anon from November 21st, 2017
Background on ~anon's case
GetHuman: ~anon - can you tell our other Quest Diagnostics - NY, NJ customers when your case took place?
~anon: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Quest Diagnostics - NY, NJ, and if so, how?
GetHuman: And which of these common Quest Diagnostics - NY, NJ customer issues best describes the reason you wanted to talk to them?
(Shows ~anon a list of common Quest Diagnostics - NY, NJ problems)
~anon: "Billing" was why I was trying to call.
~anon's review of Quest Diagnostics - NY, NJ customer service
GetHuman: So how would you sum up your experience for GetHuman's Quest Diagnostics - NY, NJ customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anon: No hold time at all. Just keep pressing zero.
GetHuman: Let's quantify your experience contacting Quest Diagnostics - NY, NJ. On a scale of 1 to 5, how easy is it go get help on a Quest Diagnostics - NY, NJ problem?
~anon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anon: I'd give them a five out of five on communication.
GetHuman: And what about Quest Diagnostics - NY, NJ's ability to quickly and effectively address your problem?
~anon: For that I would say one out of five.
GetHuman: And finally- any advice for other Quest Diagnostics - NY, NJ customers?
~anon: Call them early in the day or late. Don't forget any personal or account information you might need for Quest Diagnostics - NY, NJ to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anon taken from his Quest Diagnostics - NY, NJ customer service problem that occurred on November 17th, 2017.