Quest Diagnostics - NY, NJ: I did'nt have an invoice or account number avai...
A Quest Diagnostics - NY, NJ customer review by GetHuman user GetHuman-144146 from November 11th, 2017
Background on GetHuman-144146's case
GetHuman: GetHuman-144146 - can you tell our other Quest Diagnostics - NY, NJ customers when your case took place?
GetHuman-144146: Sure. It was evening, on November 6th.
GetHuman: Did you reach out to Quest Diagnostics - NY, NJ, and if so, how?
GetHuman: And which of these common Quest Diagnostics - NY, NJ customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-144146 a list of common Quest Diagnostics - NY, NJ problems)
GetHuman-144146: "Overcharge" was why I was trying to call.
GetHuman-144146's review of Quest Diagnostics - NY, NJ customer service
GetHuman: So how would you sum up your experience for GetHuman's Quest Diagnostics - NY, NJ customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-144146: I did'nt have an invoice or account number available but the operator was very professional and efficient. I provided all the necessary information to look up my account and she provided the solution.
GetHuman: Let's quantify your experience contacting Quest Diagnostics - NY, NJ. On a scale of 1 to 5, how easy is it go get help on a Quest Diagnostics - NY, NJ problem?
GetHuman-144146: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-144146: I'd give them a one out of five on communication.
GetHuman: And what about Quest Diagnostics - NY, NJ's ability to quickly and effectively address your problem?
GetHuman-144146: For that I would say four out of five.
GetHuman: And finally- any advice for other Quest Diagnostics - NY, NJ customers?
GetHuman-144146: Call them early in the day or late. Don't forget any personal or account information you might need for Quest Diagnostics - NY, NJ to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-144146 taken from his Quest Diagnostics - NY, NJ customer service problem that occurred on November 6th, 2017.