Ross Dress for Less: I can't return any items because returned with...

A Ross Dress for Less customer review by GetHuman user ~kishiahayer2934 from November 19th, 2017

Background on ~kishiahayer2934's case

GetHuman: ~kishiahayer2934 - can you tell our other Ross Dress for Less customers when your case took place?
~kishiahayer2934: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to Ross Dress for Less, and if so, how?
~kishiahayer2934: I used the 800-289-7677 number I found for on the GetHuman Ross Dress for Less customer phone number page I was on: Ross Dress for Less Customer Service Phone Number
GetHuman: And which of these common Ross Dress for Less customer issues best describes the reason you wanted to talk to them?
(Shows ~kishiahayer2934 a list of common Ross Dress for Less problems)
~kishiahayer2934: "Warranty claim" was why I was trying to call.

~kishiahayer2934's review of Ross Dress for Less customer service

GetHuman: So how would you sum up your experience for GetHuman's Ross Dress for Less customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kishiahayer2934: I can't return any items because returned with out a receipt threw them away! The they were gifts didn't think I had to return them.my name needs to be cleared!
GetHuman: Let's quantify your experience contacting Ross Dress for Less. On a scale of 1 to 5, how easy is it go get help on a Ross Dress for Less problem?
~kishiahayer2934: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kishiahayer2934: I'd give them a two out of five on communication.
GetHuman: And what about Ross Dress for Less's ability to quickly and effectively address your problem?
~kishiahayer2934: For that I would say five out of five.
GetHuman: And finally- any advice for other Ross Dress for Less customers?
~kishiahayer2934: Call them early in the day or late. Don't forget any personal or account information you might need for Ross Dress for Less to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kishiahayer2934 taken from his Ross Dress for Less customer service problem that occurred on November 9th, 2017.

Ross Dress for Less

2.00 of 5 stars | 5 reviews

~kishiahayer2934's Ross Dress for Less Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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