Ross Dress for Less: Rep was polite, but her only suggestion was for...
A Ross Dress for Less customer review by GetHuman user GetHuman-79539 from November 25th, 2017
Background on GetHuman-79539's case
GetHuman: GetHuman-79539 - can you tell our other Ross Dress for Less customers when your case took place?
GetHuman-79539: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Ross Dress for Less, and if so, how?
GetHuman: And which of these common Ross Dress for Less customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-79539 a list of common Ross Dress for Less problems)
GetHuman-79539: "Change order" was why I was trying to call.
GetHuman-79539's review of Ross Dress for Less customer service
GetHuman: So how would you sum up your experience for GetHuman's Ross Dress for Less customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-79539: Rep was polite, but her only suggestion was for me to call*Oscar de la Renta directly. She*Also stated I probably purchased*A lower quality, but she is "certain"*This is not a knock off
GetHuman: Let's quantify your experience contacting Ross Dress for Less. On a scale of 1 to 5, how easy is it go get help on a Ross Dress for Less problem?
GetHuman-79539: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-79539: I'd give them a three out of five on communication.
GetHuman: And what about Ross Dress for Less's ability to quickly and effectively address your problem?
GetHuman-79539: For that I would say four out of five.
GetHuman: And finally- any advice for other Ross Dress for Less customers?
GetHuman-79539: Call them early in the day or late. Don't forget any personal or account information you might need for Ross Dress for Less to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-79539 taken from his Ross Dress for Less customer service problem that occurred on November 17th, 2017.