** day lag. Skype doesn't care about users, ru...

A Skype customer review by GetHuman user ~dump skype GET SIP from November 21st, 2017

Background on ~dump skype GET SIP's case

GetHuman: ~dump skype GET SIP - can you tell our other Skype customers when your case took place?
~dump skype GET SIP: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Skype, and if so, how?
~dump skype GET SIP: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~dump skype GET SIP a list of common Skype problems)
~dump skype GET SIP: "Hacked Account" was why I was trying to contact.

~dump skype GET SIP's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dump skype GET SIP: ** day lag. Skype doesn't care about users, rude agents, and cripples video to cr*piest camera. I get free SIP to SIP calling now. No silly requirment to make other people install a proprietary client. In interweb browser: webRTC , doubango , meet.jit.si . SIP with TCP on smart phone doesn't kill battery. Curse you skype even though Microsoft Lync will introduce more people to SIP calling and xmpp texting
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~dump skype GET SIP: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dump skype GET SIP: I'd give them a one out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~dump skype GET SIP: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
~dump skype GET SIP: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dump skype GET SIP taken from his Skype customer service problem that occurred on November 18th, 2017.

Skype

1.33 of 5 stars | 97 reviews

~dump skype GET SIP's Skype Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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