Thumbtack: No hablo Ingles pedi con una persona que me pue...
A Thumbtack customer review by GetHuman user ~Arnaldo Haltenhof from November 21st, 2017
Background on ~Arnaldo Haltenhof's case
GetHuman: ~Arnaldo Haltenhof - can you tell our other Thumbtack customers when your case took place?
~Arnaldo Haltenhof: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Thumbtack, and if so, how?
GetHuman: And which of these common Thumbtack customer issues best describes the reason you wanted to talk to them?
(Shows ~Arnaldo Haltenhof a list of common Thumbtack problems)
~Arnaldo Haltenhof: "Setup service" was why I was trying to call.
~Arnaldo Haltenhof's review of Thumbtack customer service
GetHuman: So how would you sum up your experience for GetHuman's Thumbtack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Arnaldo Haltenhof: No hablo Ingles pedi con una persona que me pueda atender en espa****ol pero me dijeron que llamara mas tarde.*Tengo mi cuenta en Thumtack hace un a****o y no la usos por que nunca puedo recibir una explicacion a interrogantes que tengo, y que nadie me los puede resolver en espa****ol.
GetHuman: Let's quantify your experience contacting Thumbtack. On a scale of 1 to 5, how easy is it go get help on a Thumbtack problem?
~Arnaldo Haltenhof: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Arnaldo Haltenhof: I'd give them a two out of five on communication.
GetHuman: And what about Thumbtack's ability to quickly and effectively address your problem?
~Arnaldo Haltenhof: For that I would say one out of five.
GetHuman: And finally- any advice for other Thumbtack customers?
~Arnaldo Haltenhof: Call them early in the day or late. Don't forget any personal or account information you might need for Thumbtack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Arnaldo Haltenhof taken from his Thumbtack customer service problem that occurred on November 12th, 2017.