Vincecamuto.com: I ordered my wife's christmas gift in October...
A Vincecamuto.com customer review by GetHuman user GetHuman-108814 from November 14th, 2017
Background on GetHuman-108814's case
GetHuman: GetHuman-108814 - can you tell our other Vincecamuto.com customers when your case took place?
GetHuman-108814: Yes. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Vincecamuto.com, and if so, how?
GetHuman: And which of these common Vincecamuto.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108814 a list of common Vincecamuto.com problems)
GetHuman-108814: "Cancel order" was why I was trying to call.
GetHuman-108814's review of Vincecamuto.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Vincecamuto.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108814: I ordered my wife's christmas gift in October. It was a size too small, when trying to exchange for a larger size the answer I got was sorry we can't take them back you purchased over a month ago. Yeah, she got it at christmas and I paid full price, I'm not asking for a refund, just a larger size. I am very dissapointed, my wife has a $***.** pair shoes that do not fit. I will never purchase anything from Vince Camuto again!
GetHuman: Let's quantify your experience contacting Vincecamuto.com. On a scale of 1 to 5, how easy is it go get help on a Vincecamuto.com problem?
GetHuman-108814: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108814: I'd give them a one out of five on communication.
GetHuman: And what about Vincecamuto.com's ability to quickly and effectively address your problem?
GetHuman-108814: For that I would say one out of five.
GetHuman: And finally- any advice for other Vincecamuto.com customers?
GetHuman-108814: Call them early in the day or late. Don't forget any personal or account information you might need for Vincecamuto.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108814 taken from his Vincecamuto.com customer service problem that occurred on November 7th, 2017.