Virgin Mobile - Landline: I didn't wait for the prompt, but just said the...
A Virgin Mobile - Landline customer review by GetHuman user ~Sacto from November 5th, 2017
Background on ~Sacto's case
GetHuman: ~Sacto - can you tell our other Virgin Mobile - Landline customers when your case took place?
~Sacto: Yeah. It was middle of the night, on October 28th.
GetHuman: Did you reach out to Virgin Mobile - Landline, and if so, how?
GetHuman: And which of these common Virgin Mobile - Landline customer issues best describes the reason you wanted to talk to them?
(Shows ~Sacto a list of common Virgin Mobile - Landline problems)
~Sacto: "Lower my bill" was why I was trying to call.
~Sacto's review of Virgin Mobile - Landline customer service
GetHuman: So how would you sum up your experience for GetHuman's Virgin Mobile - Landline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sacto: I didn't wait for the prompt, but just said the words in order whenever "Alex" started to speak. Got through very fast using the landline info. This was my second call to them because the first rep disconnected me and so getting through for a second time quickly was a must.
GetHuman: Let's quantify your experience contacting Virgin Mobile - Landline. On a scale of 1 to 5, how easy is it go get help on a Virgin Mobile - Landline problem?
~Sacto: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sacto: I'd give them a five out of five on communication.
GetHuman: And what about Virgin Mobile - Landline's ability to quickly and effectively address your problem?
~Sacto: For that I would say five out of five.
GetHuman: And finally- any advice for other Virgin Mobile - Landline customers?
~Sacto: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Virgin Mobile - Landline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sacto taken from his Virgin Mobile - Landline customer service problem that occurred on October 28th, 2017.