Virgin Mobile - Landline: They were very helpful, even though I was askin...
A Virgin Mobile - Landline customer review by GetHuman user GetHuman-334413 from October 27th, 2017
Background on GetHuman-334413's case
GetHuman: GetHuman-334413 - can you tell our other Virgin Mobile - Landline customers when your case took place?
GetHuman-334413: Yup. It was afternoon, on October 26th.
GetHuman: Did you reach out to Virgin Mobile - Landline, and if so, how?
GetHuman: And which of these common Virgin Mobile - Landline customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-334413 a list of common Virgin Mobile - Landline problems)
GetHuman-334413: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-334413's review of Virgin Mobile - Landline customer service
GetHuman: So how would you sum up your experience for GetHuman's Virgin Mobile - Landline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-334413: They were very helpful, even though I was asking to terminate my account, but the volume was so low I could barely hear them.
GetHuman: Let's quantify your experience contacting Virgin Mobile - Landline. On a scale of 1 to 5, how easy is it go get help on a Virgin Mobile - Landline problem?
GetHuman-334413: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-334413: I'd give them a four out of five on communication.
GetHuman: And what about Virgin Mobile - Landline's ability to quickly and effectively address your problem?
GetHuman-334413: For that I would say five out of five.
GetHuman: And finally- any advice for other Virgin Mobile - Landline customers?
GetHuman-334413: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Virgin Mobile - Landline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-334413 taken from his Virgin Mobile - Landline customer service problem that occurred on October 26th, 2017.