Wellpoint Next Rx: This company could really not be worse. I can...
A Wellpoint Next Rx customer review by GetHuman user ~beyond frustrated from October 30th, 2017
Background on ~beyond frustrated's case
GetHuman: ~beyond frustrated - can you tell our other Wellpoint Next Rx customers when your case took place?
~beyond frustrated: Yeah. It was evening, on October 29th.
GetHuman: Did you reach out to Wellpoint Next Rx, and if so, how?
GetHuman: And which of these common Wellpoint Next Rx customer issues best describes the reason you wanted to talk to them?
(Shows ~beyond frustrated a list of common Wellpoint Next Rx problems)
~beyond frustrated: "Product information" was why I was trying to contact.
~beyond frustrated's review of Wellpoint Next Rx customer service
GetHuman: So how would you sum up your experience for GetHuman's Wellpoint Next Rx customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beyond frustrated: This company could really not be worse. I can't start to tell how many things have gone wrong with them. If I could opt out of using them I would. I would caution any human being anywhere from using them, ever.
GetHuman: Let's quantify your experience contacting Wellpoint Next Rx. On a scale of 1 to 5, how easy is it go get help on a Wellpoint Next Rx problem?
~beyond frustrated: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beyond frustrated: I'd give them a five out of five on communication.
GetHuman: And what about Wellpoint Next Rx's ability to quickly and effectively address your problem?
~beyond frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other Wellpoint Next Rx customers?
~beyond frustrated: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wellpoint Next Rx to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beyond frustrated taken from his Wellpoint Next Rx customer service problem that occurred on October 29th, 2017.