Whirlpool.com: compre un refrigerador el **** y salio defectuo...
A Whirlpool.com customer review by GetHuman user ~Silvia torres from November 18th, 2017
Background on ~Silvia torres's case
GetHuman: ~Silvia torres - can you tell our other Whirlpool.com customers when your case took place?
~Silvia torres: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Whirlpool.com, and if so, how?
GetHuman: And which of these common Whirlpool.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Silvia torres a list of common Whirlpool.com problems)
~Silvia torres: "Warranty claim" was why I was trying to call.
~Silvia torres's review of Whirlpool.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Whirlpool.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Silvia torres: compre un refrigerador el **** y salio defectuoso y lo binieron a arreglar pero sigue com el mismo problema y nadie quiere responder nomas li quieren estar arreglando y yo quiero que me lo cambien x otro ya e tirado mucho dinero tirando mi comida,quiero ayuda por favor yo compro esta marca poque me gusta pero asi no se puede grasias
GetHuman: Let's quantify your experience contacting Whirlpool.com. On a scale of 1 to 5, how easy is it go get help on a Whirlpool.com problem?
~Silvia torres: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Silvia torres: I'd give them a four out of five on communication.
GetHuman: And what about Whirlpool.com's ability to quickly and effectively address your problem?
~Silvia torres: For that I would say three out of five.
GetHuman: And finally- any advice for other Whirlpool.com customers?
~Silvia torres: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Whirlpool.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Silvia torres taken from his Whirlpool.com customer service problem that occurred on November 12th, 2017.